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Last updated 11 September 2026

Terms of Service.

These terms apply when you use this website or place an order with Present Tense. By ordering, you confirm that you are legally able to enter into a contract and that the information you provide is accurate.

About us and contact

Present Tense is operated by Mai Technology Ltd, Furzedown Road, Stockbridge, SO20 6NL, United Kingdom. Contact: hello@wearepresenttense.com.

Products and orders

Product images and colours are shown as accurately as reasonably possible, but screens and print production can cause minor variations. Products are made to order and availability may change.

An order is an offer to buy. A contract is formed when we confirm acceptance or dispatch. We may cancel and refund an order if a product is unavailable, pricing is clearly incorrect, payment is not authorised, or fraud is suspected.

Prices, payment and delivery

The price and currency shown at checkout apply to your order. Shipping charges and any applicable taxes are shown before payment. International customers may owe local import charges.

Delivery dates are estimates. We are not responsible for delays outside our reasonable control, but will take reasonable steps to minimise their effect.

Cancellations, returns and faults

Our Returns & Replacements policy explains how to exercise applicable cancellation rights, return an eligible item, and report damaged, defective, or incorrect goods.

Nothing in these terms excludes rights or remedies that cannot be excluded under applicable consumer law.

Website use and intellectual property

Store content, designs, branding, and product artwork belong to Present Tense or its licensors. You may not reproduce or commercially exploit them without permission.

You must not misuse the website, interfere with its operation, introduce malicious code, or use it unlawfully.

Liability and governing law

We do not exclude liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or breach of statutory consumer rights. Subject to those limits, we are not liable for business losses arising from consumer use of the store.

These terms are governed by the laws of England and Wales. Consumers may also have the right to bring proceedings in the courts where they live.